AI’s Next Business Frontier

Broadcast Date: July 13th, 2026

Join this episode of InsideAnalysis as Eric Kavanagh explores how AI is reshaping both digital analytics and business operations. First, Matteo Zambon, Co-Founder of Tag Manager Italia, explains why traditional web analytics are losing visibility as AI agents bypass JavaScript, and how organizations can leverage CDN logs, server-side tracking, behavioral analysis, and machine learning to distinguish humans from bots in an AI-first internet.

Next, Todd A. Krause, Founder of Silversun Consulting, discusses how affordable AI-powered CRM, communication, and automation tools are giving small and midsize businesses enterprise-grade capabilities. Together, the conversations highlight a common message: success in the AI era requires combining intelligent technology with human judgment, curiosity, and strong customer relationships.

Audio Only
Interview with Todd A. Krause
Interview with Matteo Zambon

Host:

Eric Kavanagh
CEO at The Bloor Group

Eric has nearly 30 years of experience as a career journalist with a keen focus on enterprise technologies. He designs and moderates a variety of New Media programs, including The Briefing Room, DM Radio and Espresso Series, as well as GARP’s Leadership and Research Webcasts. His mission is to help people leverage the power of software, methodologies and politics in order to get things done.

Guests:

Todd A. Krause
Founder of Silversun Consulting

Matteo Zambon
Co-Founder of Tag Manager Italia