The Missing AI Layer: Relational Intelligence At Scale

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The Missing AI Layer: Relational Intelligence At Scale

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Broadcast Date: May 21st, 2026

The AI arms race is over. Everyone wins, which means no one does.

When every competitor has the same models, the same copilots, the same automation, the only thing left that actually wins the deal is the relationship. And relationships are about to matter more than they ever have. Not less.

Most sales teams were never built for this. They were trained to sell products. To push the pipeline. To hit the quota. And the entire enablement industry is still optimizing that old game; faster reps, slicker decks, sharper objection handling. All optimized for a world that is already ending.

The next paradigm is relational. And it requires a fundamental shift in mindset, a change in behavior, a continuous adaptation that compounds, turning every customer-facing person into someone who builds relationships that last, that expand, that bring others. That shift doesn’t happen in a course. It requires infrastructure built specifically for it.

Empower has everything you’d expect: roleplay, AI coaching, product knowledge, performance analytics, confidence building, and a living knowledge graph that captures your organization’s best instincts. But we didn’t stop there, because we know that none of that alone is enough to create a real change in mindset and continuous behavioral adaptation.

Promethist Empower builds for what comes next. Relational Agents: combining multimodal Digital Human AI with enterprise knowledge systems, that sit next to every customer-facing employee, develop them continuously, and step into customer relationships directly when it matters.

The relational economy needs relational people and relational agents. Join us to see Promethist build both.

Podcast Only

Host:

Eric Kavanagh
CEO at The Bloor Group

Eric has nearly 30 years of experience as a career journalist with a keen focus on enterprise technologies. He designs and moderates a variety of New Media programs, including The Briefing Room, DM Radio and Espresso Series, as well as GARP’s Leadership and Research Webcasts. His mission is to help people leverage the power of software, methodologies and politics in order to get things done.

Guests:

Klára Lorencová
CEO at PromethistAI

Dominik Novozamsky
CPTO at PromethistAI

Roman Kucera
VP of Product at PromethistAI