RevOps to Customer Success: The Digital Journey Continues
Broadcast Date: July 13, 2023 at 3 PM ET
In recessionary times, organizations must get serious about revenue. Knowing what’s coming in the door goes a long way for planning, and that’s the world of RevOps. And it’s always important to focus on customer success, even more in trying times than when the money is flowing freely.
Check out this episode of DM Radio to learn more! Host @eric_kavanagh interviews several experts from the Mindshare Conference in Austin, TX.
Host:
Eric Kavanagh
CEO at The Bloor Group
Eric has nearly 30 years of experience as a career journalist with a keen focus on enterprise technologies. He designs and moderates a variety of New Media programs, including The Briefing Room, DM Radio and Espresso Series, as well as GARP’s Leadership and Research Webcasts. His mission is to help people leverage the power of software, methodologies and politics in order to get things done.
Guests:
Nathan Rabold
Sr. VP, Customer Success and Support at Zilliant
Brian Hirt
Director of Product Management at Zilliant
Ron Otocki
Principal (Partner) at PwC
