Xs and Os – It’s All About the Experience Now!
Broadcast Date: June 4, 2020, at 3ET Guests: Stephanie Thum, ConsultantJulia Ahlfeldt, ConsultantMada Seghete, BranchJanelle Estes, User Testing We all know Xs and Os from football schematics, but there’s a story to be told in the modern world of Customer Experience (CX), which has become the new battleground for consumer commerce. Perhaps set back somewhat…
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