Broadcast Date: June 4, 2020, at 3ET Guests: Stephanie Thum, ConsultantJulia Ahlfeldt, ConsultantMada Seghete, BranchJanelle Estes, User Testing We all know Xs and Os from football schematics, but there’s a story to be told in the modern world of Customer Experience (CX), which has become the new battleground for consumer commerce. Perhaps set back somewhat…
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Broadcast Date: May 21, 2020, at 3ET Click Here to Listen! Guests: Heather Federman, BigID Dave Humphrey, MicroFocus Hilary Wandall, TrustArc The host of DM Radio: Eric Kavanagh CEO, The Bloor Group Eric has nearly 30 years of experience as a career journalist with a keen focus on enterprise technologies. He designs and moderates a variety…
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Broadcast Date: May 14, 2020, at 3ET Click Here to Listen! Guests: Cliff White, Accellion Sendur Sellakumar, Splunk Ravi Shankar, Denodo Brian Schwartz, Pure Storage The host of DM Radio: Eric Kavanagh CEO, The Bloor Group Eric has nearly 30 years of experience as a career journalist with a keen focus on enterprise technologies. He designs…
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Broadcast Date: May 7, 2020, at 3ET Click Here to Listen! Guests: Jennifer Kloke, Ayasdi Raphael Danilo, Yobs Technology Fraser Marlow, Talend Data, data everywhere, but who’s got time to think? Yes, the democratization of data is awesome: front-line workers, key business partners, even customers can now get access to important business data, and then…
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Broadcast Date: April 30, 2020, at 3ET Click here to listen! Guests: Jitesh Ghai, Informatica Kenneth Shek, The Lane Crawford Joyce Group Alan Yu, The Lane Crawford Joyce Group Chief Data Officers need to be strategic. They need to balance the desire for better profitability with the need to honor customer preferences. They must work…
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